Susan Bick joined AT&T 20 years ago and has spent much of her career in various roles within IT. She’s been a production support person, a coder and a project manager, to name just a few.

But the IT world she entered when she started at the telecom giant in the late 1990s bears little resemblance to the company she works for today. Over the last decade, AT&T’s business has been changing at warp speed, moving from a voice network to a data network, from hardware to the cloud and from a landline business to a mobile-first enterprise.

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